Product warranty terms

1. The buyer must keep the warranty card and copy of trading evidence such as Copy of receipt / tax invoice Or warranty To be used as evidence showing the date of purchase for the staff In the event that the buyer takes the defective product, request for service in accordance with the warranty terms.
2. Product warranty Such products must comply with the warranty period as specified by the company.
3. In case of delivery Defective product, product does not match the specification Or the product is broken, damaged, broken, broken, chipped, bent, collapsed, deformed, cracked, penetrated or scratched. Return the product with the receipt. And all devices as soon as possible within 7 days
4. New products are damaged during normal use. The product can be exchanged within 7 days from the date of purchase. But the product has to be in a perfect normal condition The boxes and accessories must be in perfect condition. Along with copies of proof documents, warranty cards, or copies

Product claim details

The warranty does not cover

1. Products with abnormal conditions such as burns, cracking, damage, damage, broken, chipped, bent, collapsed, deformed, cracked, penetrated or scratched, etc.
2. The product has conditions caused by incorrect storage such as rust stains, oxides, water stains or other stains etc.
3. Damaged products due to external factors such as power failure, overcurrent, lightning, water fall etc.
4. Wrong product use Or misuse of objectives from design The product has been modified to have an accident with the product. There are traces of sheep opening Or signs of repair
5. Products sent for inspection If no symptom is found But Products sent for inspection If no symptom is found But the cause is caused by incorrect use Customers will have to pay for shipping back.
6. Products that have expired warranty Or products that have not been found to be defective Or detected a breakdown Customers will have to pay a minimum service fee to agree on repairs. Or not agreeing to repair Returning products to customers The customer must pay the cost of shipping the product back.
7. Damage caused by an accident Abuse, mistakes, trials, demos, maintenance Improper modifications or modifications Or negligence resulting from misunderstandings from the application procedures specified in the product's instruction manual (if any).
8. Damage or damage or malfunction due to liquid or food spilling products, water or sweat into the machine. Or natural disasters such as fire, flood, earthquake or due to the use of over voltage
9. General wear and tear due to service life and tear, corrosion, rust or fouling
10. Wrong or incorrect installation, incorrect installation or connection
11. Damage caused by animals or insect bites, damaging circuit equipment or wires, etc.

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          ***Service rates If the service is not covered by the warranty and service contract, the company charges 1,000 baht per job (excluding spare parts) only in Bangkok. And metropolitan area (the company We reserve the right to change prices. Without notification Give advance notice)

Note: Please check the completeness before signing the job. If within 3 working days any defects are found Please notify immediately Otherwise, the work is considered completed. Received product / service list Above, please check that your company name and address are correct or not. (To be printed on the invoice)

Nex Inno tech co.,ltd.

Service Telephone (+66) 2 651 6000
Email : sevice@nexledtech.com